Refund Policy

Effective date: September 8, 2026

Stanley1913 accepts a return or exchange for any reason within 30 days after delivery. The 30-day period starts on the date tracking records the item as delivered.

Request and Authorization

Email mudobizoxe11@gmail.com or call 641-278-3761 before the deadline and provide the order number and requested outcome. After approval, we send instructions and a free prepaid return shipping label or another no-cost tracked return arrangement. Please do not mail a product without authorization, and use the destination printed on the supplied label.

Who Pays and What Fees Apply

Stanley1913 pays return shipping for every approved return or exchange. That commitment covers both change-of-mind requests and claims involving damage, a defect, an incorrect item, missing parts, or an incomplete delivery. We charge no restocking fee.

Reasonable Return Condition

Return the merchandise and included components securely, in substantially the condition received, and with original packaging when reasonably possible. You may inspect an item as you would in a store; responsibility may apply for value lost through handling beyond what is reasonably needed for inspection.

Ordinary Exceptions

Customized merchandise, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not eligible for an ordinary no-reason return. These limitations never reduce remedies for items delivered damaged, defective, incorrect, incomplete, or otherwise non-conforming, and never override rights that cannot legally be waived.

Exchanges and Order Problems

For an exchange, tell support which replacement is requested; availability is confirmed during authorization. Report damage, defects, wrong merchandise, or missing components promptly and provide helpful photos when available. We will arrange a replacement, exchange, or refund as appropriate at no return-shipping cost to you.

Inspection and Refund Timing

When the return reaches us, it is inspected and we notify you of approval. The approved amount is sent to the original payment method. Once the refund is issued, financial institutions typically require 5–10 business days to post it. If a refund has not appeared after that posting window, contact your issuer and then our support team.

Cancellation Before Shipment

You may request cancellation before the order ships, although cancellation cannot be guaranteed once fulfillment begins. A shipped order is handled through this return process.

Merchant Record and Policy Contact

Store: Stanley1913
Email: mudobizoxe11@gmail.com
Phone: 641-278-3761
Physical and default return address: 1880 Dekalb Ave, Ridgewood, New York, 11385, United States